Be My Guest: English for the Hotel Industry Student's Book

Authors: Francis O'Hara
Publisher: Cambridge
Edition: 1
Publish Year: 2002
ISBN: 9780521776899

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.